Privacy Policy

Effective date: March 31, 2015.

This privacy policy applies to, and owned and operated by John S. and James L. Knight Foundation ("Knight Foundation"). This privacy policy describes how John S. and James L. Knight Foundation collects and uses the personal information you provide on our web sites:, and It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

John S. and James L. Knight Foundation has received TRUSTe's Privacy Seal signifying that this privacy policy and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. The TRUSTe program covers only information that is collected through these Web sites:, and

TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe here.

Collection and Use of Personal Information

We collect the following personal information from you

We use this information to

Information Sharing

As a result of grant requests and other correspondence with Knight Foundation, we keep non-financial contact information such as your e-mail address and postal address in a database used by employees, and some contractors and non-profit partners. We collect this information to administer your account and to send you marketing emails that might interest you.

We collect e-mail and postal addresses from a variety of sources including partner organizations and public records lists. We sometimes share information with our grant partners when it's related to the content of a program or project and we think you'll be interested in the material.

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

We will not share any part of your information with any for-profit or commercial organizations. Your e-mail and postal address may be shared with other non-profit organizations. We will ask for your permission before any personal information is shared with third parties. If you change your mind, you will also be given the choice to opt out from sharing your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as event services and grant evaluation and strategic assessment consultation. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

We will honor your request to stop sending you publications or e-mail newsletters, and this will not affect your grant-related communications. Please e-mail with such requests or you can unsubscribe by following the instructions included in each email.

User Access and Choice

If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, or deactivate it by making the change on our member information page [or by emailing our Customer Support team at or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by John S. and James L. Knight Foundation and our analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We use cookies for measuring page views and clicks. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site such as blog, video playback or commenting, may be limited.

As is true of most web sites, we gather certain information automatically and store it in log files.  This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We do not link this automatically collected data to other information we collect about you.

We use Local Storage Objects (LSOs) such as Flash to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 or Flash to collect and store information. To learn how to manage privacy and storage settings for Flash cookies click here:

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.  If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here, or if located in the European Union click here. Please note this does not opt you out of being served ads.  You will continue to receive generic ads.

Links to 3rd Party Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of John S. and James L. Knight Foundation. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.


Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You can request the removal of your personal information from our blog or community forum, by contacting us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. 

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or Tweet This button, or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. 

Facebook Connect

In the case of, you can log in to our site using sign-in services such as Facebook Connect. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Emails to Friends

In the case of, you can choose to use our page sharing referral service to tell a friend about our site. When you do, we ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Knight Foundation stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us via email to to request that we remove this information from our database. (Please include mention of and the IDEO community database).

Customer Testimonials/Comments/Reviews

In the cases of and, we post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. In every case Knight Foundation staff has obtained the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. To request removal of your personal information from Testimonials or comments please contact us via email to Please include the URL of the page with the comment or testimonial in reference.

Public Profiles

If you create a project on, the profile you create and any related project proposals will be publically accessible. If you don't wish to have a public profile and public project description, you may indicate "private newschallenge proposal" and submit it by email to our staff instead. Send it to

Unauthorized Profiles

If an account/profile was created on without your knowledge/authorization, please contact us at to request removal of the profile.

Changes to this Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


Read our copyright statement.


The web site carries no advertising. There are no paid sponsorships. The 'search' function on this web site does not include any advertising or advertorial content. The foundation does not receive any payment or compensation for publishing any content or link.


The use of the web site is free for non-commercial use.


If you are aware of incorrect information on this web site, please send all related information, including a link to the page, to the webmaster (


Knight Foundation, 200 South Biscayne Blvd., Suite 3300, Miami, Fla. 33131-2349

Phone: (305) 908-2600 (main); also (305) 908-2622 (webmaster)

The foundation is a private, non-profit company registered in the state of Florida. Request an IRS Form 990-PF by calling our accounting department at (305) 908-2613 or see them in our Financials.

Trustees and officers are identified on the web site.

TRUSTe online privacy certification