Privacy Policy

Effective date: July 8, 2013.

This privacy policy applies to,,,, and owned and operated by John S. and James L. Knight Foundation. This privacy policy describes how John S. and James L. Knight Foundation collects and uses the personal information you provide on our web sites:,,,, and It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

John S. and James L. Knight Foundation has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers only information that is collected through these Web sites,,,,, and

TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at If you are not satisfied with our response you can contact TRUSTe here.

Collection and Use of Personal Information

We collect the following personal information from you

We use this information to

Information Sharing

As a result of grant requests and other correspondence with Knight Foundation, we keep non-financial contact information such as your e-mail address and postal address in a database used by employees, and some contractors and non-profit partners. We collect this information to administer your account and to send you marketing emails that might interest you.

We collect e-mail and postal addresses from a variety of sources including partner organizations and public records lists. We sometimes share information with our grant partners when it's related to the content of a program or project and we think you'll be interested in the material.

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

We will not share any part of your information with any for-profit or commercial organizations. Your e-mail and postal address may be shared with other non-profit organizations. We will ask for your permission before any personal information is shared with third parties. If you change your mind, you will also be given the choice to opt out from sharing your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as [shipping your order or offering customer service]. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

We will honor your request to stop sending you publications or e-mail newsletters, and this will not affect your grant-related communications. Please e-mail or with such requests or you can unsubscribe by following the instructions included in each email.

User Access and Choice

If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, or deactivate it by making the change on our member information page [or by emailing our Customer Support team at or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.


Our web server places a small data file on your computer called a 'cookie.' This cookie helps us improve the web site's performance by knowing what kind of browser and computer you are using during your visit. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use them to improve our content and improve our search performance. A persistent cookie remains on your hard drive for an extended period of time.  This helps our server recognize you when you come back and that you're a "returning visitor." Cookies store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you set your browser to reject cookies, you may still use our site and it will function mostly the same.  The cookie contains no personal information and is not readable during your visits to other web sites. No personally information about you other than your computer type and the fact that you visited is being saved in the cookie.

Our tracking utility company (Google Analytics) and web hosting providers (Rackspace and Amazon) provide users both session ID and persistent cookies to analyze the readership of our content and improve our site's ease of use. The use of cookies by vendors such as Google and Rackspace is covered by our privacy policy. We do have access to and control over these cookies.

Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We do not tie the information gathered to our Customers’ or Users’ personally identifiable information, and we do not share any personally identifiable information with Google or Rackspace. 

Links to 3rd Party Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of John S. and James L. Knight Foundation. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.


Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You can request the removal of your personal information from our blog or community forum, by contacting us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. 

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or Tweet This button, or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. 

Facebook Connect

In the case of, you can log in to our site using sign-in services such as Facebook Connect. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Emails to Friends

In the case of, you can choose to use our page sharing referral service to tell a friend about our site. When you do, we ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Knight Foundation stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us via email to to request that we remove this information from our database. (Please include mention of and the IDEO community database).

Customer Testimonials/Comments/Reviews

In the cases of and, we post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. In every case Knight Foundation staff has obtained the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. To request removal of your personal information from Testimonials or comments please contact us via email to Please include the URL of the page with the comment or testimonial in reference.

Changes to this Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


Read our copyright statement.


The web site carries no advertising. There are no paid sponsorships. The 'search' function on this web site does not include any advertising or advertorial content. The foundation does not receive any payment or compensation for publishing any content or link.


The use of the web site is free for non-commercial use.


If you are aware of incorrect information on this web site, please send all related information, including a link to the page, to the webmaster (


Knight Foundation, 200 South Biscayne Blvd., Suite 3300, Miami, Fla. 33131-2349

Phone: (305) 908-2600 (main); also (305) 908-2622 (webmaster)

The foundation is a private, non-profit company registered in the state of Florida. Request an IRS Form 990-PF by calling our accounting department at (305) 908-2613.

Trustees and officers are identified on the web site.

TRUSTe online privacy certification